Supplier Resources

Most of our peers advise buyers of outsourced services.  We are known for our work with suppliers, who must compete for opportunities, satisfy their customers, manage change, keep data secure, meet compliance obligations and still make money.  Collected here are brief commentaries about perennial contentious issues and ways the competing interests of our supplier clients can be reconciled with their customers' interests in ways that make business sense for both sides.

Benchmarks

Changes and Change Control

Dire Straits and Drastic Remedies

Effective Negotiation of IP Terms

Excused Performance

Legal and Regulatory Compliance

Liability Limits

Sweep Clauses

Winning Good Business with a Light Touch