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From Stolen Secrets To Safeguarded Source Code: The Importance of Trust in International Outsourcing Ventures

March 9, 2005

NYIPLA Bulletin, January/February 2005


Hanging high above the workstations of software developers at Bleum Inc.’s headquarters in Shanghai is a blue and black lettered-sign that reads “Protect Our Customer.”1 This slogan serves to remind Bleum’s foreign-based team of software engineers of the urgent need to protect the customer’s software code. Along with other preventative measures such as an access-controlled workroom, this wall-hanging takes aim at a growing concern over the lack of intellectual property protection in place by outsourcing service providers in countries such as China, India and Eastern Europe.

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