Wiggin and Dana is seeking an experienced Desktop Support Specialist to provide front‑line technical support to attorneys and staff in a fast‑paced legal environment. This onsite role serves as the primary contact for daily IT issues, ensuring firm technology remains reliable, secure, and efficient. The ideal candidate will bring strong customer service skills, hands‑on troubleshooting experience, and the ability to support hardware, software, connectivity, and legal applications. Responsibilities include resolving end‑user issues, assisting with device setup and lifecycle management, supporting Microsoft 365 and legal software, and maintaining accurate documentation. This is a full‑time, in‑office position based in New Haven, Connecticut.
